From REI Academy
Year after year, home remodeling fraud costs consumers
thousands of dollars and considerable stress and
aggravation. Contractor fraud is a criminal activity pulled
by scam artists on consumers. They tend to prey on senior
citizens and singles, taking advantage of their willingness
to trust others who sound believable.
In addition to the obvious tactics, here are some things
to watch out for:
. Person soliciting door to door for repair work. Though
they may seem quite knowledgeable and appear friendly, this
is not a common tactic of a professional contractor. Door to
door soliciting leaves very little evidence to track down
scammers.
. They claim to be working in your neighborhood and just
happened to notice some sort of repair needed on your house,
such as roofing, painting, or cracked portions in your
driveway.
. They offer a special price or discount claiming they
are in the area and will knock off a portion of the cost due
to excess materials from other contracts.
. You may be told you must act right away to get this
special discount pricing, and you may be asked to give them
money up front before starting the work.
. They offer you a discount price if you allow them to
use your home to advertise their work. This makes it sound
as if they are doing you a favor for a favor.
. Some scammers offer a �free inspection� that always
turns up a major repair job.
More times than not, after receiving a substantial amount
of money, these so-called contractors just disappear with
the cash. By the time you figure out that they are not
showing up, they are long gone, and so is your money.
On the other hand, sometimes a contractor will start some
of the work and then continuously try to raise the cost of
the job causing consumers to be grossly overcharged. See,
most people think that since they already signed a contract,
they are at the mercy of the contractor. This is why it is
so important to screen contractors before you hire them.
Here are some guidelines for avoiding a disreputable
contractor:
. Be cautious when someone offers you a lifetime
warranty, or long-term promises.
. Never fork over a large down payment for materials--1/3
down is the max.
. Always insist on a properly written contract, typed,
not hand written and signed.
. Avoid any suspicious contractor whose address is listed
as a post office box.
The two most important steps are 1.) to make sure to
check out each contractor thoroughly, and 2.) to get a
contract in writing that spells out even the smallest
details. You can never do too much background checking
before making a decision.
Some scam artists posing as contractors prey on victims
of disasters. People who have damaged property and are
struggling to get their homes repaired and are at great risk
of contractor fraud.
Workers from all over the country flood disaster areas
hoping for desperate people to let their guard down. After
all, a contractor at your door may seem better than waiting
weeks to get a contractor to help stop further damage. When
you are vulnerable and desperate, that's when the scammers
are most likely to come in for the kill.
Time to "Cowboy Up" to scammers!
Follow the techniques I stress in my Rehab 101 system to
"Cowboy Up" to scammers. Always get the contractor's full
name, address, business phone, and cell phone number. I
recommend you to ask for five references from each bidder.
First, get the usual three references that most people
ask for. Plus, the fourth is the contractor's material
supplier. If the contractor told me he had been in business
for ten years, and his supplier says he has only been buying
from him for three months, this indicates a problem.
The fifth reference is a project they had to return to in
order to fix something. And if the workers say they have
never had to go back to a job, don't believe them. Ask the
reference how the workers handled themselves as they had to
come back after the job was finished.
Never hire the first person that shows up until you have
compared pricing and references. You should always get at
least three estimates to compare. Call your local Better
Business Bureau and inquire about the person or business.
Make sure that they have enough insurance and liability
coverage. If you use people without it, make sure to get
liability waivers and lien waivers to protect yourself.
I never pay more than 1/3 down for a material deposit.
This amount should be enough to get the job going. Asking
for more is a red flag and should be avoided.
Here are some more clues that should launch huge red
flags when dealing with contractors:
. The person does not have a number listed in the phone
book
. The person goes door to door looking for on the spot
work requiring money right away
. Special prices or discounts are offered but you "must
act fast"
. They offer you a good deal, so they can advertise our
work using your home as part of their advertising
. The worker asks you to pull any permits required for
the job
. And my favorite--if you pay me in cash, I can give you
a great discount
. Remember the part about having leftover materials from
another job and passing the savings on to you?
More red flags are low-ball offers, sub-standard
materials, and any funny sounding payment plans. Stick to
using contractors whose references check out and
remember--if it sounds too good to be true...
Now don't get me wrong; I am not saying that all
contractors are crooked. I was a reputable contractor for 20
years and most contractors are honest, hard working ladies
and gentlemen. But there are thousands all over the country
giving good contractors a bad name.
But, you can get information on how to protect yourself
from scams by contacting your local police, and there is a
great deal of information on the Internet.